Privacy Policy

Last updated: 19 May 2026

This Privacy Policy explains how Youthclearpure.world (“we”, “us”, “our”) collects, uses, stores, and discloses personal information about you when you use our website or communicate with us. We are an agency for the purposes of the Privacy Act 2020 (New Zealand). Where the EU General Data Protection Regulation (GDPR) applies to you, we also describe your rights under that law.

Who we are (agency details)

Legal / trading name: Youthclearpure.world
Physical address: 9 Queens Drive, Rotorua 3010, New Zealand
Email: reach@youthclearpure.world
Phone: +64 20 410 04587

For privacy enquiries, access requests, or complaints, contact us using the details above. We will respond within a reasonable time and, where the Privacy Act 2020 requires, no later than 20 working days for access requests unless an extension applies.

Scope

This policy applies to personal information collected through this website, our contact form, event registrations, email correspondence, and cookie/analytics tools where you have consented. It does not cover third-party websites linked from our pages; those sites have their own privacy practices.

What personal information we collect

Contact and enquiries: name, email address, message content, and the fact that you gave consent to processing (timestamp and scope of consent).
Event or workshop interest: if you register for an event, we may collect name, email, and any details you provide in your message.
Technical information: IP address, browser type and version, device type, operating system, referring URL, pages viewed, and approximate date/time of access—collected through server logs and, if you consent, analytics cookies.
Cookie preferences: your choices regarding analytics and marketing cookies, stored in your browser (local storage) when you use our cookie banner.

We do not routinely collect sensitive information (as defined in the Privacy Act 2020) unless you voluntarily include it in a message. Please avoid sending health or other sensitive details unless necessary.

How we collect information

We collect information directly from you when you submit forms, email us, or consent to cookies. Some technical data is collected automatically when you visit our site. We will tell you at or before collection, where reasonable, why we are collecting the information and who will receive it (see Information Privacy Principle (IPP) 3).

Why we collect and use information (purposes)

To respond to your enquiries and provide information about our planning resources or events.
To operate, secure, and improve our website (including troubleshooting and abuse prevention).
To analyse aggregated site usage where you have consented to analytics cookies.
To send marketing communications only where you have given express consent and in compliance with the Unsolicited Electronic Messages Act 2007 (UEM Act).
To comply with legal obligations and to establish, exercise, or defend legal claims.

We will not use your personal information for a purpose other than the purpose for which it was collected, except as permitted by the Privacy Act 2020 (for example, with your authorisation or where the new purpose is directly related).

Legal bases (GDPR visitors)

If you are in the European Economic Area or UK, our legal bases include: (a) consent for analytics/marketing cookies and optional communications; (b) contract or pre-contract steps when you request information or services; (c) legitimate interests for site security, fraud prevention, and improving content, balanced against your rights; (d) legal obligation where we must retain or disclose data.

Disclosure to third parties

We do not sell your personal information. We may disclose information to:

Service providers (processors) such as website hosting, email delivery, and analytics providers—only on our instructions and under contractual confidentiality and security requirements.
Professional advisers (lawyers, accountants) where necessary and subject to duty of confidence.
Regulators or law enforcement when required by New Zealand law or a court order.

A list of main processor categories is available on request. We require overseas processors to protect information in line with IPP 12 (see below).

Overseas disclosure (IPP 12)

Some service providers may store or process data outside New Zealand (for example, in Australia, the United States, or the European Union). Before disclosing personal information overseas, we take steps required by the Privacy Act 2020 to ensure that the recipient is subject to comparable safeguards, or you authorise the disclosure, or a permitted exception applies. You may contact us for more detail about the countries involved and safeguards used (such as contractual clauses or provider certifications).

Retention and destruction (IPP 9 and IPP 10)

Contact form and email enquiries: up to 24 months from last contact, unless a longer period is needed for disputes or legal compliance.
Server and security logs: up to 90 days.
Cookie consent records: up to 12 months in your browser; we do not retain server copies unless embedded in analytics you accepted.
Marketing consent records: for as long as you remain subscribed, plus a reasonable period to prove consent if challenged.

When information is no longer needed, we delete or anonymise it where practicable, using secure deletion methods for electronic records.

Security safeguards (IPP 5)

We implement reasonable safeguards against loss, misuse, unauthorised access, or disclosure, including HTTPS encryption, access controls, password protection for administrative systems, and staff/confidentiality obligations. No online transmission is completely secure; you provide information at your own risk, though we work to minimise that risk.

Notifiable privacy breaches

Under the Privacy Act 2020, if a privacy breach has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as soon as practicable, unless an exception applies. We maintain internal procedures to assess and respond to suspected breaches.

Your rights under New Zealand law

Under the Privacy Act 2020 you may:

Request access to personal information we hold about you (IPP 6).
Request correction of information you believe is inaccurate, out of date, incomplete, irrelevant, or misleading (IPP 7).
Withdraw consent for optional processing (such as analytics cookies or marketing), without affecting lawfulness of prior processing.
Complain to us first; if unresolved, complain to the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909.

To make an access or correction request, email us with enough detail to identify you and the information concerned. We may need to verify your identity before releasing information. We may charge a reasonable fee for access as allowed by law; we will inform you in advance if a fee applies.

Your rights under the GDPR (if applicable)

You may have rights to access, rectification, erasure, restriction, objection, data portability, and to lodge a complaint with your local supervisory authority. Our contact details above apply for exercising these rights. International transfers from the EEA are protected as described in the overseas disclosure section.

Unique identifiers (IPP 13)

We do not assign government identifiers (such as IRD numbers) to individuals. Analytics tools may assign pseudonymous online identifiers (cookie IDs); we use these only for permitted purposes and do not merge them with other datasets to identify you unless you have consented or law permits.

Children and young people

Our website is intended for adults interested in planning and freelance work. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected a child’s information, contact us and we will delete it promptly.

Automated decision-making

We do not use automated decision-making that produces legal or similarly significant effects about you.

Changes to this policy

We may update this policy from time to time. The “Last updated” date will change, and material changes will be highlighted on this page where appropriate. Continued use of the site after changes constitutes notice of the updated policy where permitted by law.

Online advertising

We may use online advertising (including Google Ads) to promote this educational website. Advertisements describe planning content for freelancers and do not promote medical products, supplements, or guaranteed outcomes. Landing pages match ad topics. Where ad platforms use cookies or similar technologies, this occurs only if you consent via our cookie banner, as described in our Cookie Policy.